We are demanding and challenging – clients often find that an engagement with us is like a good workout. We use our expertise in organisational change and psychology to go deep into the real challenges our clients are grappling with.
We work with clients to examine their current reality, their past and future aspirations and possibilities.
We work with the data to make sense through the clients’ eyes, with our clients.
We create tangible projects and programmes that deliver on clients’ expectations.
Their ability to move in to a completely unknown organisational environment, form relationships, quickly assess what is going on and to design and implement excellent interventions and solutions is outstanding. Their combination of intelligence, professionalism, expertise, energy and true client focus is hard to come by these days.Head of Organisation Development, Global Banking Group
They have helped me deliver 3 major programmes this year on putting performance management online, developing an online career path and learning offerings as well as making some significant changes to our DB pension arrangements. I know that without them we would not have been able to deliver.Director, UK Retail Bank
They managed to strike the right balance between constructive dialogue and keeping us on track. In particular they consolidated our discussions into meaningful goals and we achieved a huge amount and were very efficient because of this.Head Compliance Monitoring, Global Banking Group
The team at Blacklight produced a high quality diagnostic of our current organisational behaviour in a time of significant change and set the foundation for the new behaviours we will require. They worked sensitively and professionally throughout the assignment and the report was well received across the organisation.Director, UK Regulatory Body
The coaching experience provided a safe zone for everyone to share their experiences. What I learned from these sessions was invaluable and extremely rewarding.Senior Trader
The coach was excellent at challenging our assumptions and coaching us through a learning journey. By talking through real-life scenarios we were able to find practical solutions to the challenges we face.Senior Manager, International Banking Group